Here is what some accredited organization say about NIHCA:
“We researched several accreditation bodies before choosing the National Institute for Home Care Accreditation (NIHCA). NIHCA has some of the highest standards in the industry and we felt that their services added value to our organization. Their approach was not an adversarial one, but was both supportive and educational. The surveyor was very cordial and respectful, and went out of his way to guide and educate us. The goal of accreditation is to make us better, and that is exactly how we felt when the process was completed. We valued their approach and the importance that they place on the costumer. With NIHCA it feels like a real partnership, rather than them telling us what to do and how to do it. Without reservation, we highly recommend NIHCA.”
Mary Wright, Co-Owner
Senior Friends and Services
“As a newly accredited agency in New Jersey, NIHCA provides outstanding support throughout the accreditation process. Their dedication to helping companies like mine succeed is matched by their deep commitment to developing the highest quality homecare standards.”
Chris Capobianco, Owner
Twin Folks, Inc., d/b/a Home Instead Senior Care
“We have been totally satisfied with our relationship with NIHCA. We found their accrediting process quite thorough and educational at the same time and they continue to provide us valuable information that helps us to run our Agency in the most compassion and efficient way utilizing the highest standards.”
Norm Van Buskirk, Executive Director
Visiting Homemaker Service of Ocean County, Inc.
Toms River, NJ
"After researching different accrediting bodies, we found that NIHCA was the best fit for us. The team was very prompt in answering our questions, which was very important in the process as we wanted to complete the accreditation in a timely manner. The surveyors were respectful, fair, and took time to look at all of our policies and procedures to gain a whole understanding of how we operate as an agency to provide quality care to our clients and their families. We recommend NIHCA, especially for privately owned home care agencies."
George Koenig, Owner
Senior Home Care Services, Inc.
“The NIHCA accreditation process was very thorough and because their standards look at all aspects of our business, it confirmed our belief that NIHCA was the accrediting body to best represent the private home care industry. The process was clear and understandable from our initial conversation all the way through to the site visit. The support we received and the response to our questions was quick and thorough. We never felt pressured, it was more of a learning experience that we will use to constantly strive to meet the highest level of standards. We are proud to be associated with and accredited through NIHCA.”
Janet & Dana Goodman
JANDAN, Inc., d/b/a Home Instead Senior Care
"We began the accreditation process with another accrediting provider organization. After learning about the National Institute for Home Care Accreditation (NIHCA) from fellow franchise owners it became clear that this was the accreditation partner I should be working with to achieve accreditation. After completing the application, the onsite visit was scheduled within the month. We were most impressed with the site surveyor and loved learning from someone who has actually done what we are doing every day. While there was a lot of work to be done, the entire process was smooth and efficient. We are proud to share with our clients and caregivers that we are now an accredited company through the National Institute for Home Care Accreditation."
Julie Shea, Owner
Wes & J Company, Inc., d/b/a Home Instead Senior Care
“After carefully exploring the accreditation bodies available for health care service firms in New Jersey, we enthusiastically chose NIHCA. We were most impressed by their emphasis on organizational soundness. Their team has been not only extremely approachable and responsive, but also presents a wealth of knowledge and experience in the home care industry. The standards are thorough and comprehensive, and the process to become accredited provides a great opportunity for agency to dive deep into their organization to ensure quality, accountability and professionalism in every area.”
Andrea Sussman, Owner
SNS, LLC d/b/a Home Instead Senior Care